6 misconceptions about telehealth

Telemedicine cart February 17, 2016.Have you heard about telehealth?  Does the idea of seeing a doctor through a monitor make you feel a little uncomfortable?

No need for telehealth to be alarming, says telehealth expert Nina Antoniotti, PhD, MBA, RN.

“The truly innovative advancement in virtual care for patients covers many additional health conditions,” explains Dr. Antoniotti. “Telehealth, also referred to as telemedicine, is a valuable alternative for receiving health care services in rural locations:  Patients experience increased access to health care specialties while reducing the costs associated with traveling for services.”

Dr. Antoniotti shares the 6 most common misconceptions patients have about telehealth.

  1. My privacy is at risk! Patients and providers alike are concerned about the security of confidential patient information, and we understand that having a secure connection is critical to ensure patient privacy. Virtual clinics, including SIU Telehealth, maintain the same data security, privacy and quality standards just as they would for in-person care.  If you are ever concerned about your privacy risk, simply ask your telemedicine provider how their platform ensures 100% data security.
  2. I can’t get a proper visit. When using evidence-based guidelines paired with innovative clinical treatment support software, we can treat a number of conditions safely and consistently using virtual care.  A competent physician can accurately make many diagnoses simply by knowing your medical history and symptoms. Telemedicine can also be valuable for simple follow-ups or a post-operation wound check that only requires a visual examination and verbal exchange. At SIU, every doctor providing telehealth follows the same quality standards as they would in their traditional clinics. These services are not meant to replace the traditional interactions between patients and physicians but rather complement it.
  3. It’s expensive! Your cost is often comparable to the cost of a co-pay for a traditional office visit and can be subsequently submitted for flexible spending account (FSA) or health savings account (HAS) reimbursement.
  4. My doctor won’t know me. Telemedicine can actually enhance an existing provider-patient relationship or even create a new one. Like in the traditional setting, you’re typically paired with physicians you’ve previously encountered.
  5. Telehealth appointments are inconvenient. Truth is, it’s quite the opposite. Not only can telehealth provide patients the benefit of staying close to their community, it also saves time and money. By opting for a telehealth appointment, you’ll spend less time away from work and less on traveling expenses. Plus, no more long waits in waiting rooms!
  6. My physician doesn’t like telehealth. Not only do patients like the benefits and flexibility telehealth offers, but it also provides physicians who may have otherwise left his or her field to continue practicing medicine. Plus, telehealth give physicians the opportunity to stay close to his or her hometown while treating patients from all over the world.

Interested in scheduling a Telehealth visit in your area? Visit siumed.edu/telehealth to find a location near you.